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Editor's picks

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  McAfee Internet Security 2011 3-User [Old Version]

  Software (McAfee)
  

  Rating (74 reviews):

  (3.7/5)

  

  Already using 2010 version? Read on...

  Last December I installed the 2010 version of this software and have been happy with it for my parents' computer...on their older Windows XP Professional computer, it's been reliable and unobtrusive, and easy to configure.Unobtrusive, that is, until it started reminding them to renew their annual subscription to the software. The problem is that the renewal price is pretty high...higher, in fact, than just buying the 2011 version. So, I figured I would get them the 2011 version and install it over the 2010 version. After all, the 2011 version advertises its new features, including increased speed.So, I sit down with my coffee, ready to start the installation process. A message comes up saying there is no need to install! Just enter the new 2011 license key, and it will extend the 2010 license for another year. In other words, apparently the 2011 version offers nothing new over the 2010 version if you've been keeping the 2010 version up to date. I'm not... 4/5 N. Krumpe (Ohio) - See all my reviews, November 24, 2010

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  Does a decent job, but is a bit resource heavy

  McAfee Internet Security (MIS 2011)I tried (McAfee Internet Security) MIS2011 after a long time (It has been ~6 years since I used MaAfee for virus protection) on my WinXP laptop (5 yrs old). MIS2011 is a comprehensive security suite. Its performance (virus detection and internet security) is comparable to Norton. MIS does have room for improvement in a number of areas (esp. resource usage), but still is a decent piece of software.1. Installation: Installation can be customized from the menu(e.g. deselect spam control, parental control or firewall). Thankfully, installation does not require a restart of your computer, but it does take a while compared to other security software. On my 5yr old laptop, it took ~10 min compared to NIS which took less than 2 min.2. Performance: MIS also has automatic updates, but installation of signature updates consumes resources even when running in the background. I was able to do minimal tasks such as typing, but... 3/5 Gene Cloner (St Louis) - See all my reviews This review is from: McAfee Internet Security 2011 3-User [Old Version] (CD-ROM) Customer review from the Amazon Vine™ Program (What's this?) McAfee Internet Security (MIS 2011)I tried (McAfee Internet Security) MIS2011 after a long time (It has been ~6 years since I used MaAfee for virus protection) on my WinXP laptop (5 yrs old). MIS2011 is a comprehensive security suite. Its performance (virus detection and internet security) is comparable to Norton. MIS does have room for improvement in a number of areas (esp. resource usage), but still is a decent piece of software.1. Installation: Installation can be customized from the menu(e.g. deselect spam control, parental control or firewall). Thankfully, installation does not require a restart of your computer, but it does take a while compared to other security software. On my 5yr old laptop, it took ~10 min compared to NIS which took less than 2 min.2. Performance: MIS also has automatic updates, but installation of signature updates consumes resources even when running in the background. I was able to do minimal tasks such as typing, but... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , November 22, 2010

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  Reliable, from a respected company

  When I first got into computers I had a Norton security program. I found it difficult to use and limited in preferences. I downloaded a trial of McAfee Virusscan and was happy with it, easy to install and use so I've stuck with McAfee since.Since that time I have upgraded to the Internet Security version. I use it both at work and at home. The cost depends on how many users and computers you want to install it on. There is a fee for additional computers which you can pay for on McAfee's website. Install is easy. If you have some other company's security program installed it is recommend you uninstall it first. If you have a McAfee product installed the new program will uninstall the old one before installing the new one. It includes virusscan, site advisor, parental controls, backup, firewall. You can pick and choose which options you want installed. Once it is installed it will see if an update is available. Setting preferences is very easy.If you choose to have McAfee... 4/5 D. Krepak - See all my reviews, November 1, 2010

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  List Price: $69.99
  

  Exclusive McAfee Active Protection technology; anti-virus/anti-spyware; improved 2-way firewall

  Improved Microsoft Outlook 2010 integration; online file backup; easy account management settings

  Home screen with easy-to-understand security bar and status area; faster scan time

  Less intrusive alert system; better protection against dangerous websites; parental controls

  Comprehensive, award-winning PC security to freely explore online

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  Kaspersky Internet Security 2012 - 3 Users

  Software (Kaspersky Lab)
  

  Rating (269 reviews):

  (4.0/5)

  

  Great protection from Kaspersky as usual.

  Installation & First Impression:*****************************Installation of KIS 2012 was quite speedy. At the beginning of the installation process the program looked for any conflicting security programs that were already installed and to my surprise, it actually found remnants of Microsoft Security Essentials that I had previously uninstalled. After this was cleared up, it was a simple case of activating the product online and viola!, I was up and running. Albeit needing a definition update.Once KIS was up and running I downloaded the latest update, which took quite a while, and then gave it a quick scan. As this is the first 2012 malware product I've looked at thus far, it is difficult to be objective as to how Kaspersky's latest will compare with others that are released in the latter part of the year, but my initial impression is quite positive. KIS 2012 is jam-packed full of all the features that you would expect to see in such a program and definitely... 5/5 Method2Madness "Alex" (Hampton Roads, VA) - See all my reviews, September 26, 2011

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  Super slow full scan takes the sparkle off an otherwise great product

  I received Kaspersky Internet Security 2012 from the Amazon Vine Reviewer Program. Because I received the 3-license version I installed it on two PC's: desktop running Vista 32-bit and a desktop running Windows 7 64-bit.I had planned on also installing it on an XP desktop as this software gives you one code to license 3 machines for 1 year, however that is being old and fussy upon this writing and may need to die a natural death, thus I may have to install Kaspersky on yet another Win 7 machine instead. I will update this review after the third install.**Note that this software works with 32 and 64-bit Windows OS's Vista, XP and 7, but doesn't support Mac.**The Positives:Installation on both machines was easy, but much quicker on the Windows 7 machine. Probably more about the OS than this software. On both the Vista and Win 7 PC's the system moved quicker than with other antivirus' used before - Trend Micro on one and Kaspersky Pure on the... 3/5 Andrea L. Polk (Southern Oregon) - See all my reviews, October 15, 2011

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  Great protection for your computer

  This is a fantastic product. I've been using Kaspersky for 4 years now with no virus/firewall issues. Easy to install, use and update. I'd highly recommend this product. 5/5 Timmah - See all my reviews This review is from: Kaspersky Internet Security 2012 - 3 Users (Software) This is a fantastic product. I've been using Kaspersky for 4 years now with no virus/firewall issues. Easy to install, use and update. I'd highly recommend this product. Help other customers find the most helpful reviews  Was this review helpful to you? , November 27, 2011

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  List Price: $79.95
  

  Hybrid Protection, combining the power of the cloud and your PC

  Essential antivirus technologies plus additional layers of defense against hackers, spam, identity theft, and complex Internet threats.

  Rapid, real-time reaction to new threats.

  Proactive detection of unknown and emerging malware.

  Best-in-class, two-way Firewall to keep hackers out.

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  McAfee Total Protection 2011 3-User [Old Version]

  Software (McAfee)
  

  Rating (241 reviews):

  (3.4/5)

  

  Warning! McAfee will protect you -- but not from McAfee pop-ups!

  Sure it works, but McAfee doesn't understand that McAfee is not exempt from the rules that its software enforces. They say they block pop-ups and adware. What they don't say is that they block all pop-ups EXCEPT POP-UPS THAT THIS PROGRAM GIVES YOU, ADVERTISING McAFEE PRODUCTS AND SERVICES!If you install this, you will get:1) Incessant pop-ups on your computer desktop asking you if you want to buy additional products or subscriptions from McAfee. Conveniently, McAfee Total Protection can't stop these pop-ups -- and McAfee support staff don't seem to understand why this is a problem. These McAfee pop-ups appear on your desktop and not in your browser, so any browser settings do not prevent them appearing. (The current round of ads is urging me to renew my anti-virus subscription, even though my current subscription doesn't expire for another 8 months.)2) An entry called "McAfee" in the top-most level of your Start menu that you cannot move or... 1/5 JM - See all my reviews This review is from: McAfee Total Protection 2011 3-User [Old Version] (Software) Sure it works, but McAfee doesn't understand that McAfee is not exempt from the rules that its software enforces. They say they block pop-ups and adware. What they don't say is that they block all pop-ups EXCEPT POP-UPS THAT THIS PROGRAM GIVES YOU, ADVERTISING McAFEE PRODUCTS AND SERVICES!If you install this, you will get:1) Incessant pop-ups on your computer desktop asking you if you want to buy additional products or subscriptions from McAfee. Conveniently, McAfee Total Protection can't stop these pop-ups -- and McAfee support staff don't seem to understand why this is a problem. These McAfee pop-ups appear on your desktop and not in your browser, so any browser settings do not prevent them appearing. (The current round of ads is urging me to renew my anti-virus subscription, even though my current subscription doesn't expire for another 8 months.)2) An entry called "McAfee" in the top-most level of your Start menu that you cannot move or... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , November 24, 2010

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  McAfee is obtrusive and buggy

  I have never been more frustrated with a piece of software in my life. It keeps saying that it can't update because I have a faulty internet connection: my internet connection is fine. Than I go to their website and download their trouble shooter and their trouble shooter crashes in Windows 7. In addition It is constantly reminding me of its presence. I am erasing this program which I paid good money for and downloading Microsoft Security Essentials which is free. 1/5 Michael G. Lang "mlang46" - See all my reviews, November 22, 2010

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  Didn't catch spyware / virus. Charges almost $100 to fix it

  I use McAfee since I bought my desktop 5 years ago, but last week I got a virus (well, in fact, very malicious spyware). All kind of excuses from McAfee (blame the customer). I ended up with paying >90 USD to get a technician fix what McAfee didn't catch. Even if this spyware is very old and well documented and I get automatic updates from McAfee. The technician from India did a good job fixing it, but to pay almost 100 USD (incl tax) to fic a problem that McAfee didn't cath is outrageous. No more McAfee for me!! 2/5 Fred S "Fred" (Plano, TX USA) - See all my reviews This review is from: McAfee Total Protection 2011 3-User [Old Version] (Software) I use McAfee since I bought my desktop 5 years ago, but last week I got a virus (well, in fact, very malicious spyware). All kind of excuses from McAfee (blame the customer). I ended up with paying >90 USD to get a technician fix what McAfee didn't catch. Even if this spyware is very old and well documented and I get automatic updates from McAfee. The technician from India did a good job fixing it, but to pay almost 100 USD (incl tax) to fic a problem that McAfee didn't cath is outrageous. No more McAfee for me!! Help other customers find the most helpful reviews  Was this review helpful to you? , September 19, 2010

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  List Price: $79.99
  

  Improved Microsoft Outlook 2010 integration; online file backup; bonus McAfee Anti-Theft File Protection

  Exclusive McAfee Active Protection technology; anti-virus/anti-spyware; improved 2-way firewall

  Home screen with easy-to-understand security bar and status area; faster scan time

  Less intrusive alert system; better protection against dangerous websites; parental controls

  Ultimate, award-winning PC and online security for total peace of mind

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  McAfee Internet Security 2011 [Old Version]

  Software (McAfee)
  

  Rating (6 reviews):

  (3.5/5)

  

  Best Security Software I've found

  I've used Norton, CA, and McAfee and McAfee is the best by far! I used Norton several years ago and it had annoying pop-ups asking me if the site was acceptable. I wanted the software to determine that; not me. My first laptop had McAfee included and since there were no problems (and no pop-us) I kept using it. Then I got a netbook that had CA installed and was free from my provider. My netbook was slow, but I thought it just needed more memory. I decided to install CA on my laptop too since it was free. It slowed down to a snail's pace; that' when I figured out that it was the security software causing the problem on both the laptop and the netbook. I reinstalled McAfee on the laptop and also installed it on the netbook. They now are both working great!Updates are added automatically. My netbook has XP and it just lets me know when there have been updates added. My laptop has Vista and sometimes it tells me I need to restart to complete updates.One... 5/5 bargain shopper - See all my reviews This review is from: McAfee Internet Security 2011 [Old Version] (CD-ROM) I've used Norton, CA, and McAfee and McAfee is the best by far! I used Norton several years ago and it had annoying pop-ups asking me if the site was acceptable. I wanted the software to determine that; not me. My first laptop had McAfee included and since there were no problems (and no pop-us) I kept using it. Then I got a netbook that had CA installed and was free from my provider. My netbook was slow, but I thought it just needed more memory. I decided to install CA on my laptop too since it was free. It slowed down to a snail's pace; that' when I figured out that it was the security software causing the problem on both the laptop and the netbook. I reinstalled McAfee on the laptop and also installed it on the netbook. They now are both working great!Updates are added automatically. My netbook has XP and it just lets me know when there have been updates added. My laptop has Vista and sometimes it tells me I need to restart to complete updates.One... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , February 3, 2011

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  "McAfee,Great Product,Great Price,On Amazon.Com"

  I was recently looking for an Internet Security" software.My Norton" subscription was about to expire.I have tried the trial version of McAfee" once before but was so accustom to using Norton".So I went on Amazon.Com to see if I could find McAfee" at a better price than what the Trial Version Renewal was offering.There it was,McAfee Internet Security 2011(old version),very inexpensive.It was delivered in 3 to 4 days,and it came in disc form which was fine by me,same as downloading it from the internet.This product is easy to install and use.Will use McAfee" for my other computers. 5/5 mustang65hp - See all my reviews Amazon Verified Purchase(What's this?) This review is from: McAfee Internet Security 2011 [Old Version] (CD-ROM) I was recently looking for an Internet Security" software.My Norton" subscription was about to expire.I have tried the trial version of McAfee" once before but was so accustom to using Norton".So I went on Amazon.Com to see if I could find McAfee" at a better price than what the Trial Version Renewal was offering.There it was,McAfee Internet Security 2011(old version),very inexpensive.It was delivered in 3 to 4 days,and it came in disc form which was fine by me,same as downloading it from the internet.This product is easy to install and use.Will use McAfee" for my other computers. Help other customers find the most helpful reviews  Was this review helpful to you? , December 13, 2011

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  Got 100% rebate and money's worth

  McAfee Internet Security 2011 is useless for me for two reasons.First, with McAfee Internet Security 2011 installed all PC operations take about twice as long as they used to.Secondly, there is no 'white list' or 'exclude from scanning' list that I can use as a workaround for false positives. 1/5 R. Bean "Booklover" (Sacramento, CA USA) - See all my reviews, October 17, 2010

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  List Price: $49.99
  

  Comprehensive, award-winning PC security to freely explore online

  Improved Microsoft Outlook 2010 integration; online file backup; easy account management settings

  Less intrusive alert system; better protection against dangerous websites; parental controls

  Home screen with easy-to-understand security bar and status area; faster scan time

  Exclusive McAfee Active Protection technology; anti-virus/anti-spyware; improved 2-way firewall

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  McAfee AntiVirus Plus 2011 3-User [Old Version]

  Software (McAfee)
  

  Rating (131 reviews):

  (3.4/5)

  

  New and Better

  During almost 30 years of computer experience I have used a lot of anti-virus/Internet security software. This includes Norton, BitDefender, Kaspersky, Panda, earlier versions of McAfee, and most recently AVG. None are ideal and a couple (BitDefender and Panda) caused me serious computer problems. McAfee was my choice for several years until it became cumbersome and excruciatingly slow as was Norton at that time. It was then that I began trying other products.I always check user reviews of products, especially software, before making a purchase. I was unable to do so with McAfee Antivirus Plus 2011 because none were available. Reviews of McAfee products for 2010 were not favorable but because I was not pleased with other products I decided to give it a try nonetheless. I am not sorry that I did so. Boot time has decreased dramatically. McAfee Antivirus Plus 2011 doesn't impact computer operation. Scans can be done in the background without excessive slowing of other... 4/5 sticks - See all my reviews Amazon Verified Purchase(What's this?) This review is from: McAfee AntiVirus Plus 2011 3-User [Old Version] (Software) During almost 30 years of computer experience I have used a lot of anti-virus/Internet security software. This includes Norton, BitDefender, Kaspersky, Panda, earlier versions of McAfee, and most recently AVG. None are ideal and a couple (BitDefender and Panda) caused me serious computer problems. McAfee was my choice for several years until it became cumbersome and excruciatingly slow as was Norton at that time. It was then that I began trying other products.I always check user reviews of products, especially software, before making a purchase. I was unable to do so with McAfee Antivirus Plus 2011 because none were available. Reviews of McAfee products for 2010 were not favorable but because I was not pleased with other products I decided to give it a try nonetheless. I am not sorry that I did so. Boot time has decreased dramatically. McAfee Antivirus Plus 2011 doesn't impact computer operation. Scans can be done in the background without excessive slowing of other... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , October 6, 2010

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  mcafee still works, no longer the compelling choice

  I've used McAfee antivirus in various forms for many years, but have found the last two versions' behavior annoying (this 2011 version, and previous 2010, running on WinXP SP3) to the degree that I no longer run McAfee.Versus McAfee 2009 and earlier, the interface is simplified, with many options gone, such as variable alerting levels. Although the installer still refers to the old SecurityCenter, there is no longer a program/option called that.When I disable on-access scanning, VirusScan displays a prominent warning-window on every login (including resuming from screensaver), that must be clicked away. Very annoying since I normally leave on-access scan turned off for performance reasons during gaming and certain other applications, turning it on when needed. It's noteworthy that Microsoft's Security Essentials antivirus (free for download) doesn't have the annoying warnings.Scheduled-scan can't be disabled, only rescheduled. Again an... 3/5 Omar Siddique (Ellicott City, MD USA) - See all my reviews, November 14, 2010

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  Silent and worry free

  I've tried lots of different AntiVirus programs such as McAfee, Norton, Trend, and AVG.I like this program because it's cheap and it comes with a firewall program with the antivirus.3-users per disc is also great for those of us with multiple computers.McAfee has improved the interface and those annoying pop up messages can now be disabled.The program is easy to uninstall (unlike Norton) and the firewall seems to work very well.The next step up version (Internet Security) has the parental controls which I don't need and the online backup which is a measly 1gb.Also, when playing games this program does not interfere.Overall, works great and does the job without the annoying pop up messages. 5/5 Sam Archer (USA) - See all my reviews, October 28, 2010

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  List Price: $59.99
  Price: $7.99
  You Save: $52.00 (87%)

  Exclusive McAfee Active Protection technology; anti-virus/anti-spyware; improved 2-way firewall

  Improved Microsoft Outlook 2010 integration; easy account management settings

  Home screen with easy-to-understand security bar and status area; faster scan time

  Less intrusive alert system; better protection against dangerous websites

  Essential, award-winning PC protection for carefree computing

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• 

  McAfee Total Protection 2011 [Old Version]

  Software (McAfee)
  

  Rating (29 reviews):

  (3.0/5)

  

  Warning! McAfee will protect you -- but not from McAfee pop-ups!

  Sure it works, but McAfee doesn't understand that McAfee is not exempt from the rules that its software enforces. They say they block pop-ups and adware. What they don't say is that they block all pop-ups EXCEPT POP-UPS THAT THIS PROGRAM GIVES YOU, ADVERTISING McAFEE PRODUCTS AND SERVICES!If you install this, you will get:1) Incessant pop-ups on your computer desktop asking you if you want to buy additional products or subscriptions from McAfee. Conveniently, McAfee Total Protection can't stop these pop-ups -- and McAfee support staff don't seem to understand why this is a problem. These McAfee pop-ups appear on your desktop and not in your browser, so any browser settings do not prevent them appearing. (The current round of ads is urging me to renew my anti-virus subscription, even though my current subscription doesn't expire for another 8 months.)2) An entry called "McAfee" in the top-most level of your Start menu that you cannot move or... 1/5 JM - See all my reviews This review is from: McAfee Total Protection 2011 [Old Version] (CD-ROM) Sure it works, but McAfee doesn't understand that McAfee is not exempt from the rules that its software enforces. They say they block pop-ups and adware. What they don't say is that they block all pop-ups EXCEPT POP-UPS THAT THIS PROGRAM GIVES YOU, ADVERTISING McAFEE PRODUCTS AND SERVICES!If you install this, you will get:1) Incessant pop-ups on your computer desktop asking you if you want to buy additional products or subscriptions from McAfee. Conveniently, McAfee Total Protection can't stop these pop-ups -- and McAfee support staff don't seem to understand why this is a problem. These McAfee pop-ups appear on your desktop and not in your browser, so any browser settings do not prevent them appearing. (The current round of ads is urging me to renew my anti-virus subscription, even though my current subscription doesn't expire for another 8 months.)2) An entry called "McAfee" in the top-most level of your Start menu that you cannot move or... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , November 26, 2010

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  Lousy Customer Service

  This works OK. Less annoying than previous versions. However I am getting pop ups asking me to buy McAfee products. I go to customer support and it won't let me get in at all. One screen tells me to view "my account" to solve the problem, but there is no solution there. I don't know what will happen if I get a real problem. It wants me to run an invasive program called virtual technician, that I don't want installed on my computer. I don't have a home phone, and it doesn't like that either, apparently. It won't take my office phone number. So I guess I have to live with the annoying pop ups...at least as long as I keep the software. They will be able to predict products I won't buy by sending me the pop ups! 3/5 Ecologist_1 - See all my reviews Amazon Verified Purchase(What's this?) This review is from: McAfee Total Protection 2011 [Old Version] (CD-ROM) This works OK. Less annoying than previous versions. However I am getting pop ups asking me to buy McAfee products. I go to customer support and it won't let me get in at all. One screen tells me to view "my account" to solve the problem, but there is no solution there. I don't know what will happen if I get a real problem. It wants me to run an invasive program called virtual technician, that I don't want installed on my computer. I don't have a home phone, and it doesn't like that either, apparently. It won't take my office phone number. So I guess I have to live with the annoying pop ups...at least as long as I keep the software. They will be able to predict products I won't buy by sending me the pop ups! Help other customers find the most helpful reviews  Was this review helpful to you? , November 1, 2010

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  Beware of Amazon , it is like a jungle

  I am very frustrated with this process. I purchased this product at a extremely "too good to be true price" I checked it three times before purchasing and was misled. The product was presented as being able to be used on three computers. When I received it I opened the box with out examining it. It says clearly " One License " meaning that you can only use it on one computer. I went home and discovered my mistake. Then went onto Amazon and had the same thing misrepresented. Dealing with Amazon is like going to the jungle. 5/5 Robert - See all my reviews Amazon Verified Purchase(What's this?) This review is from: McAfee Total Protection 2011 [Old Version] (CD-ROM) I am very frustrated with this process. I purchased this product at a extremely "too good to be true price" I checked it three times before purchasing and was misled. The product was presented as being able to be used on three computers. When I received it I opened the box with out examining it. It says clearly " One License " meaning that you can only use it on one computer. I went home and discovered my mistake. Then went onto Amazon and had the same thing misrepresented. Dealing with Amazon is like going to the jungle. Help other customers find the most helpful reviews  Was this review helpful to you? , November 13, 2010

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  List Price: $59.99
  

  Ultimate, award-winning PC and online security for total peace of mind

  Less intrusive alert system; better protection against dangerous websites; parental controls

  Improved Microsoft Outlook 2010 integration; online file backup; bonus McAfee Anti-Theft File Protection

  Exclusive McAfee Active Protection technology; anti-virus/anti-spyware; improved 2-way firewall

  Home screen with easy-to-understand security bar and status area; faster scan time

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  Mcafee Internet Security 2012 - 3 Users

  Software (McAfee Inc)
  

  Rating (102 reviews):

  (3.8/5)

  

  Caveat Emptor

  McAfee is so on top of it that it checks your computer for threats BEFORE it installs itself, even downloading the latest definitions. Then it cleans threats on what is an essentially unthreatened machine. And finishes without a report. If I have ever seen a real program behaving like the malware it fights, here it is. Showmanship, a marketing hook. Or, maybe it really catches stuff, in that case it's a nice feature.And then the inevitable dire warning about having another security app installed, and promising nothing will work right if you leave it installed. True in a few rare cases, but as Spybot S&D once pointed out, they have tested their product against all the majors and there was no compatibility issues. So, another marketing ploy to eliminate the competition.But all in all, at first glance 2012 seems relatively unchanged since the 2011 version. It strikes me as another unnecessary marketing ploy - and a confusing one- to issue a new name every year-... 2/5 palealien "I'm not bad, I 'm just drawn that way" (Butte Creek Canyon, Ca United States) - See all my reviews, November 3, 2011

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  Installation a little touchy... HELPFUL customer support technology.

  Day 1:Popped the CD in the drive, I started the installation procedure. However, the installation failed with a generic "Installation incomplete" error with no code. I went online to download a trial version so I could then just input the code... but I got the same error here.Day 2: I tried both things one more time... I thought to myself "I don't REALLY want to give McAfee an awful review... so lets try their customer support. First they suggest downloading and installing a virtual technician. I did this, but the technician said "Fool, you have no McAfee installation for me to work with!" (Not exactly, I'm being flippant...)After that I had to install a couple pieces of communication software and then I was running with one of their technicians. In a few minutes and with my permission he remoted to my machine.The gentlemen diagnosed the problem incorrectly--he stated I had old McAfee files left on my computer that needed to be... 4/5 avgvstvs "Matt Seil" (Omaha NE) - See all my reviews, November 24, 2011

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  Prepare for legal threats

  I was a user of McAfee, and had a license on a computer that isn't used very often. When the subscription ran out, I did not renew it immediately since the pc doesn't access the internet and is usually off.I was contacted by McAfee's Legal Affairs-License Compliance Services department stating "It has come to our attention your McAfee Technical Support agreement has expired within the last 30 days....Once expired, continued use of McAfee technical support will result in a breach of your license agreement and may require a comprehensive McAfee license entitlement review. Please contact me within 5 (five) business days of the date of this message to ensure no further escalation occurs."It looks like threats are no longer just from viruses and malware, be ready for threats from McAfee's legal department also if you don't renew quickly enough. I'll NEVER use another McAfee product. 1/5 Former McAfee user - See all my reviews This review is from: Mcafee Internet Security 2012 - 3 Users (CD-ROM) I was a user of McAfee, and had a license on a computer that isn't used very often. When the subscription ran out, I did not renew it immediately since the pc doesn't access the internet and is usually off.I was contacted by McAfee's Legal Affairs-License Compliance Services department stating "It has come to our attention your McAfee Technical Support agreement has expired within the last 30 days....Once expired, continued use of McAfee technical support will result in a breach of your license agreement and may require a comprehensive McAfee license entitlement review. Please contact me within 5 (five) business days of the date of this message to ensure no further escalation occurs."It looks like threats are no longer just from viruses and malware, be ready for threats from McAfee's legal department also if you don't renew quickly enough. I'll NEVER use another McAfee product. Help other customers find the most helpful reviews  Was this review helpful to you? , November 25, 2011

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  List Price: $69.99
  

  Anti-virus, anti-spyware, anti-phishing

  Online Identity Protection and backup

  Website Safety Ratings, USB Drive Scanning, Parental controls

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  McAfee Total Protection 2012--3 Users

  Software (McAfee Inc)
  

  Rating (230 reviews):

  (3.2/5)

  

  Not very "Total" - it doesn't protect against malware

  I've purchased and used this product for a few years without much problems until a few days ago when the "Privacy Protection" malware infected my wife's computer. I THOUGHT I had "total protection" with this product so I simply downloaded the latest updates and ran a "deep scan"...only to discover it didn't get rid of the problem.I then went to MaAfee.com and drilled down to their technical support page. From there, I started a chat dialog with one of their technical support reps who confirmed that their software doesn't protect against this problem. Instead, the tech rep suggest I purchase their "Virus Removal Service" for $89.95/year...so much for McAfee's "total protection".I then downloaded the free version of Malwarebytes' Anti-Malware program from CNET which worked as advertised.I don't see the point of paying for something that doesn't work as advertised when I can get a better product for free. 1/5 GookLock (Santa Maria, CA) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: McAfee Total Protection 2012--3 Users (Software) I've purchased and used this product for a few years without much problems until a few days ago when the "Privacy Protection" malware infected my wife's computer. I THOUGHT I had "total protection" with this product so I simply downloaded the latest updates and ran a "deep scan"...only to discover it didn't get rid of the problem.I then went to MaAfee.com and drilled down to their technical support page. From there, I started a chat dialog with one of their technical support reps who confirmed that their software doesn't protect against this problem. Instead, the tech rep suggest I purchase their "Virus Removal Service" for $89.95/year...so much for McAfee's "total protection".I then downloaded the free version of Malwarebytes' Anti-Malware program from CNET which worked as advertised.I don't see the point of paying for something that doesn't work as advertised when I can get a better product for free. Help other customers find the most helpful reviews  Was this review helpful to you? , November 29, 2011

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  Great Product, But the cost adds up

  I own this product, but purchased it directly from McAfee. I have used it for 2 years so far on three different computers at the same time. Also my company uses McAfee as their corporate standard for over 50,000 end users. I believe it to be solid and it has consistently worked well for me. My only problem has to do with the price... each year you have to pay again and each year the price goes up. It is almost always cheaper to re-purchase the product than to extend the license. Also, they give you 2GB of online storage for backups. My wife exceeded that and the only way to get more is to pay $59/year for unlimited storage. She only needs another couple GB of storage, and $60/year more is too much to ask for. But they have me trapped because my wife does not want more programs on her laptop and she is not technical. So I have to pay the price... per year, every year. So the bottom line is that this is a great product, but the cost will seem low at the beginning until you... 5/5 Rob R. (Boston) - See all my reviews This review is from: McAfee Total Protection 2012--3 Users (Software) I own this product, but purchased it directly from McAfee. I have used it for 2 years so far on three different computers at the same time. Also my company uses McAfee as their corporate standard for over 50,000 end users. I believe it to be solid and it has consistently worked well for me. My only problem has to do with the price... each year you have to pay again and each year the price goes up. It is almost always cheaper to re-purchase the product than to extend the license. Also, they give you 2GB of online storage for backups. My wife exceeded that and the only way to get more is to pay $59/year for unlimited storage. She only needs another couple GB of storage, and $60/year more is too much to ask for. But they have me trapped because my wife does not want more programs on her laptop and she is not technical. So I have to pay the price... per year, every year. So the bottom line is that this is a great product, but the cost will seem low at the beginning until you... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , October 14, 2011

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  Buyer Beware!

  When I replaced tried to replace my expiring McAfee program, with another, Total Protection 2011,re-starting my computer was a necessary part of the installation. But upon restarting, my system crashed. For some reason I was unable to use System Restore and had to reformat the hard drive. I assumed (foolishly) that this was a system problem, and installed a new copy of Total Protection 2011 on my brand new system. It seemed to work, but asked me to "activate", which I did by clicking the activate button; but again and again it counted down the 15 days until it stopped working, never accepting activation. The software would never accept activation!! I tried to remove the program and "bang", system crash. Same problem. McAfee was no help, their auto find-and-fix did not solve the problem and I refused to pay US$128.00 to McAfee for help with a problem caused by McAfee. I paid a Dell technician top remove all the pieces of McAfee that were in place and could not be removed with... 1/5 James M. Herndon - See all my reviews, December 1, 2011

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  List Price: $79.99
  

  Anti-virus, anti-spyware, anti-phishing, anti-spam

  Advanced Website Safety Ratings, Online ID Protection and Backup

  File and Folder Encryption

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  Kaspersky Internet Security 2011 3-User [Old Version]

  Software (Kaspersky Lab)
  

  Rating (384 reviews):

  (4.1/5)

  

  Great Product But Too Many Problems

  After using Norton for years and getting totally frustrated with their horrible service and an atrocious product called Norton 360 [early version], I switched to Kaspersky about 3 years ago. That was a smart move because Kaspersky has better customer service and a SUPERIOR product. Let me start by saying Kaspersky is the best consumer product for protection of your computer, however, they have significant problems every time they upgrade to a new version. Even worse, management refuses to communicate with their customers about those problems.One of the pluses of buying this product is the following. If a new version comes out during your one year cycle, you can upgrade to the new product for FREE. The downside, with both the 2010 and 2011 upgrades, many customers [not all] had major problems. With the 2010 upgrade, I was one of many whose system slowed to a crawl for weeks until they finally fixed the problem. Management failed to send out an email advising customers there... 3/5 R. Tishkevich (Langhorne, PA) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Kaspersky Internet Security 2011 3-User [Old Version] (Software) After using Norton for years and getting totally frustrated with their horrible service and an atrocious product called Norton 360 [early version], I switched to Kaspersky about 3 years ago. That was a smart move because Kaspersky has better customer service and a SUPERIOR product. Let me start by saying Kaspersky is the best consumer product for protection of your computer, however, they have significant problems every time they upgrade to a new version. Even worse, management refuses to communicate with their customers about those problems.One of the pluses of buying this product is the following. If a new version comes out during your one year cycle, you can upgrade to the new product for FREE. The downside, with both the 2010 and 2011 upgrades, many customers [not all] had major problems. With the 2010 upgrade, I was one of many whose system slowed to a crawl for weeks until they finally fixed the problem. Management failed to send out an email advising customers there... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , September 2, 2010

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  Whether you own a powerful desktop or a modest mini-laptop, KIS 2011 is a worthy purchase for users of Windows 7 64-bit

  *(PLEASE NOTE: This review is geared towards Windows 7 64-bit users with a fairly recent computer build, e.g. any dual core processor PC built over the past four years or less. PC users with ten-year-old Pentium 4/XP computing rigs should look elsewhere for advice; if possible, they should also consider upgrading and/or replacing their aging hardware and OS, as the cost/value ratio in the PC market has never, ever been better... even when one takes into consideration these hard economic times.)As was the case last year, after taking a month-long test run with the latest internet security suites (Avast, Norton, McAfee), I have come away very impressed with Kaspersky Internet Security. I own a 4-year-old Dell XPS 410 with an Intel Core 2 6700 CPU @ 2.66GHz, equipped with a "RAID 0" 2 TB dual hard drive, 8 GB DDR2 RAM and an Nvidia GeForce 8800 GTS 640 MB "Direct X 10"-compatible graphics card. I have been using KIS on this computer since 2007, back in the days when I had... 4/5 Hugo D. Hackenbush (Main Street, USA) - See all my reviews This review is from: Kaspersky Internet Security 2011 3-User [Old Version] (Software) *(PLEASE NOTE: This review is geared towards Windows 7 64-bit users with a fairly recent computer build, e.g. any dual core processor PC built over the past four years or less. PC users with ten-year-old Pentium 4/XP computing rigs should look elsewhere for advice; if possible, they should also consider upgrading and/or replacing their aging hardware and OS, as the cost/value ratio in the PC market has never, ever been better... even when one takes into consideration these hard economic times.)As was the case last year, after taking a month-long test run with the latest internet security suites (Avast, Norton, McAfee), I have come away very impressed with Kaspersky Internet Security. I own a 4-year-old Dell XPS 410 with an Intel Core 2 6700 CPU @ 2.66GHz, equipped with a "RAID 0" 2 TB dual hard drive, 8 GB DDR2 RAM and an Nvidia GeForce 8800 GTS 640 MB "Direct X 10"-compatible graphics card. I have been using KIS on this computer since 2007, back in the days when I had... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , September 12, 2010

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  The best security package I have ever used.

  Kaspersky replaced McAfee on my computer, low resource utilization and no problems. Easy installation.Not only can I use my computer at any time, I can also print on my wireless connected printer. McAfee decided that since I did not have their product installed on the "computer" on my home network I could not use it. To print I had to disable the firewall. Kaspersky correctly identifies the device as a printer and have no problems using all of the features of my all-in-one.The installation was flawless and fast, even though there was a new version available and the download was large.Full system scan runs very quietly on the background and I don't even notice it is doing anything, I had to open the window to see if it was still doing it or it was completed. It also ran in half the time of what McAfee used to take, and you do notice McAfee when it is running.Another advantage is that it has not used up another license because I am running... 5/5 Gustavo Orellana - See all my reviews, September 20, 2010

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  List Price: $79.95
  

  Kaspersky Internet Security 2011 delivers essential anti-virus protection with advanced features such as a best-in-class firewall, anti-spam, and more

  Small footprint, tiny updates and intelligent scanning lets your machine perform to the max

  Enhanced parental controls to limit or log activities and communications

  Hourly signature updates, best-in-class unknown threat protection, and application alerts give you complete confidence

  Safe Desktop allows you to safely open any suspicious application, file, email or web site

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  Norton Internet Security 2012 - 1 User 3PC

  Software (Symantec)
  

  Rating (269 reviews):

  (4.2/5)

  

  Less cluttered interface and fairly faster than 2011

  Norton woke-up in 2009/10 making the interface user-friendly and its signature updates running in the background making the software less resource-hogging. It's continuing the same trend this year (NIS2012) with a little less cluttered interface - meaning most features automated for the novice user, but you have to dig in deep to make advanced changes. It works well with Windows7 as well as Win XP if you care (I don't have Vista - so cannot comment about that).1. Installation: As in the recent versions of NIS, installation was a snap. It took under 2 minutes, but needed a restart. If you have existing license for NIS, download the update from support -> check for new version menu item from within NIS. You can update the license number from the disk later when your license is about to expire. In previous version(s), NIS overwrote existing license period if you upgraded from disk. I havent checked it on this version (I still have about 90 days left, too risky!!)... 5/5 Gene Cloner (St Louis) - See all my reviews This review is from: Norton Internet Security 2012 - 1 User 3PC (Software) Norton woke-up in 2009/10 making the interface user-friendly and its signature updates running in the background making the software less resource-hogging. It's continuing the same trend this year (NIS2012) with a little less cluttered interface - meaning most features automated for the novice user, but you have to dig in deep to make advanced changes. It works well with Windows7 as well as Win XP if you care (I don't have Vista - so cannot comment about that).1. Installation: As in the recent versions of NIS, installation was a snap. It took under 2 minutes, but needed a restart. If you have existing license for NIS, download the update from support -> check for new version menu item from within NIS. You can update the license number from the disk later when your license is about to expire. In previous version(s), NIS overwrote existing license period if you upgraded from disk. I havent checked it on this version (I still have about 90 days left, too risky!!)... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , September 13, 2011

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  NIS 2011 Was Better

  I bought this because the 1 year sub was up on 2011 and I was able to get 2012 for cheaper than sub for another year for the 2011 version.Install was easy but I don't see much of a difference in what 2012 offers than what 2011 had. There are a few things I don't like about 2012:1. It scans my system a lot slower.2. No option to totally turn off autoupdate like you could in 2011. Can turn off auto but pulse updates turn on then and gets greyed out so there is no way to have them both be off at the same time. I like to update it manually liked I did 2011 but can't now.3. No way to turn off quick scans like you could in 2011.4. Seems to load slower at start up when set to "aggresive" but 2011 started right away.5. When you click on settings or any of the options the software takes longer to respond. At first I didn't think I had clicked right and tried again but it took a few seconds to respond. Future tries have the... 3/5 E. Hendrix - See all my reviews, October 28, 2011

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  Quality Internet Security Suite for 2012

  This version appears to build upon the 2011 version. A simplified user interface masks an upgraded version of the 2011 interface. The user can now select to either have the simpler interface appear when opening up the Norton product, allowing for easy access to launch scans or for checking on/running live updates or otherwise one can set the product to regularly open up to the more advanced interface, displaying a revival of CPU and Norton usage meters, along with a trust level meter displaying the amount of files currently trusted by Norton that are on the computer after a reputation scan has been executed and also in conjunction to what setting one has selected beforehand for computer scanning purposes. The product appears to function well, with no real noticable slowdown in performance from the previous version thus continuing on with Norton's lighter footprint design and improvements which were introduced with the 2009 versions of Nortons. Quick scans are now automatically... 5/5 Dan - See all my reviews This review is from: Norton Internet Security 2012 - 1 User 3PC (Software) This version appears to build upon the 2011 version. A simplified user interface masks an upgraded version of the 2011 interface. The user can now select to either have the simpler interface appear when opening up the Norton product, allowing for easy access to launch scans or for checking on/running live updates or otherwise one can set the product to regularly open up to the more advanced interface, displaying a revival of CPU and Norton usage meters, along with a trust level meter displaying the amount of files currently trusted by Norton that are on the computer after a reputation scan has been executed and also in conjunction to what setting one has selected beforehand for computer scanning purposes. The product appears to function well, with no real noticable slowdown in performance from the previous version thus continuing on with Norton's lighter footprint design and improvements which were introduced with the 2009 versions of Nortons. Quick scans are now automatically... Read more Help other customers find the most helpful reviews  Was this review helpful to you? , September 16, 2011

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  List Price: $79.99
  

  Network mapping and monitoring; antispam; smart firewall

  Stops viruses and spyware before they reach your computer

  Social network protection; browser protection; phishing protection

  Online identity protection; parental controls management

  Superior protection with fast scan speeds and low impact on PC performance

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